Tuning considerably affects the sound of pianos and grand pianos, and should be implemented at regular intervals. Tuning is also highly advisable at the beginning or end of the warm season. A tuning usually takes 1.5 hours, and includes cleaning the key surfaces as well as additional minor tasks.  On our "Service Plan" page,  we recommend a service schedule based on different styles of playing.

Should a perfectly tuned piano still exhibit a deficiency in tone, the finer settings in the mechanism or the firmness of the hammers may have changed. In this case, further maintenance work is necessary:



In conjunction with climatic influences, each use of your piano alters the piano's mechanism, necessitating periodic regulation throughout the life of the instrument. This includes adjustments to the damper and pedal systems.



The intonation of hammerheads involves removing the felt from the hammers and and re-shaping them with needles. In this way, changes in felt tension are obtained which alter the sound dynamics, sound development and tonal quality. In the case of newer instruments, intonation ensures that the tonal standard is qualitatively maintained; older pianos experience tone rejuvenation.



Dust deposits or impurities on the soundboard, strings, the frame under the keys, the keybed or the surface of the case cannot be avoided, and should be removed immediately. Only in this way will your instrument function optimally, bringing you great joy when playing music.



Like humans, a wooden musical instrument prefers a relative humidity rate of approximately 50%. This rate should remain as constant as possible, as each fluctuation can impair the functioning of the instrument. Wood and felt react sensitively to temperature and air humidity. To monitor the room climate, we recommend a hygrometer.

Ideally, the instrument should be set up against the inner wall of a room, away from windows, outer doors or heating elements. Direct sunlight should also be avoided, as the surfaces are sensitive to sunrays.


Prolonging the life span and maintaining the re-sale value of your Piano depends in large part on the instrument's proper installation and regular maintenance. The list below provides an overview of the most important facets of this work:









Collaroy Piano Company        

10 Jonathon Place

French's Forest                                                  

NSW 2086


Contact Paddy Lelliott

0419 602 699

02 9452 2230


The Collaroy piano Company service department in Sydney can answer a wide range of questions about your instrument.  Our professional team is lead by Patrick Lelliott, who has worked as a piano builder for over 45 years in the industry  Whether it is Tuning, Regulating or any servicing or maintenance.  General questions about instrument care, tips for installation or the restoration of historical instruments – we are at your disposition.